Privacy Policy

Last updated: 19th January 2026

Last updated: January 2026

Home Brew Burgers (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website or contact us.

1. Who We Are

Business name: Home Brew Burgers
Address: 3 North Road, Lakenheath, IP27 9AL
Email: hello@homebrewburgers.co.uk
Phone: 07713 523428

Data Controller: Tony Shaw

If you have any questions about this policy or how your data is handled, you can contact us using the details above.

2. What We Do

Home Brew Burgers operates a mobile gourmet burger van serving events, celebrations, and selected regular locations across East Anglia, UK.
The website is primarily used to provide information and allow customers to make enquiries or booking requests.

3. Personal Data We Collect

We may collect and process the following personal data:

a) Information You Provide Directly

When you contact us via our website, email, or phone, we may collect:

Name
Email address
Phone number
Details of your enquiry or booking request

This information is used solely to respond to enquiries, discuss bookings, and provide our services.

b) Payments

Payments for events are taken via bank transfer and are handled outside of the website. No payment details are collected or processed through the website itself.

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and booking requests
Communicate with you about our services
Manage event bookings and customer relationships

We do not sell or rent your data to third parties.

5. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

Consent – where you submit an enquiry or contact us
Legitimate interests – to respond to enquiries and manage bookings
Legal obligations – where required to retain records (e.g. accounting or contractual matters)

6. Cookies, Analytics & Tracking

Our website uses cookies and tracking technologies.

Analytics

We use:

Google Analytics 4 (GA4) via Google Tag Manager
Google Search Console

These tools help us understand how visitors use our website so we can improve performance and usability. Data collected is anonymised where possible and does not identify you personally.

Cookie Consent

A cookie consent banner is in place, allowing visitors to manage or decline non-essential cookies in line with GDPR requirements.

7. Hosting & Email Providers

Website hosting: SiteGround (EU-based servers)
Email provider: Zoho (EU-based servers)

These providers act as data processors and are GDPR-compliant.

8. Data Storage & Security

We take reasonable steps to protect your personal data, including:

SSL encryption on the website
Restricted access to data
Secure digital storage
Limited offline storage where necessary for business purposes

Data is stored only for as long as necessary for its intended purpose or to meet legal obligations.

9. Sharing Your Data

We do not share your personal data with third parties except where necessary for:

Website hosting
Email communication
Analytics and performance monitoring

All third parties used are GDPR-compliant and only process data on our instructions.

10. Your Data Protection Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Object to or restrict processing
Withdraw consent at any time

To exercise your rights, please contact us using the details in Section 1.

11. Data Retention

Enquiry and booking-related data is retained only for as long as necessary to:

Manage bookings
Respond to follow-up queries
Meet legal or accounting requirements

Data is securely deleted when no longer required.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.